Stop focusing on the symptoms of organizational problems and get to the root. Analyze the problems that precipitate the need for change and develop combative strategies accordingly. Learn and the art of action planning.
Assertive behavior may sound risky and difficult, but you may find the risks worth taking and the difficulty worth overcoming when you begin to see the positive results. Learn to distinguish aggressive from assertive behavior and know when assertive behavior should be utilized. You will become a new and courageous person.
The CEO Secretary Relationship:
As the world changes so do all types of relationships. The mode today is a more congenial and open relationship between CEO and administration. Learn how you too can have this twentieth century relationship.
A POCKET FULL OF CHANGE:
Change in the supermarket may be happily received, but change in the workplace often causes anxiety, anger, and shock. Through eight valuable guidelines, you can promote a happy attitude among employees faced with change.
Can a supervisor who is also a good coach really make a difference? It is easy to spot the difference between a work team that is motivated and one that just goes through the motions. The motivated team produces at or above the level expected and the unmotivated team has trouble meeting its goals, greater absenteeism, and higher turnover.
Can you believe that by following just thirteen easy steps you can help to eliminate computer anxiety? As a trainer, you must work out your trainees' frustrations in a hands-off manner. Hands-off their computers and you've made your first step
We spend nearly half of our communication time listening, but most of us still consider listening a passive process. The key to good communication is being aware of active listening techniques. Learn how to evaluate and improve these necessary skills for both yourself and your employees.
CONFLICT IN THE WORKPLACE:
By understanding conflict as a natural part of any relationship and by recognizing the symptoms of conflict, one can learn to avoid negative confrontations. Learn the five methods of handling conflict and make the next confrontation a constructive one.
Verbiage is as good as garbage.
The trick to real communication can be found in the four essential points that will make you an expert in conflict resolution.
Why do it yourself when someone else can do it just as well or better? If you really want everything finished by the end of the day, don't do everything yourself. Delegation works, but it takes a willing and resourceful manager. Discover the simple techniques of delegation and create more time for yourself to expand and refurbish.View Product
PLANNING FOR SUCCESS FROM THE WORD GO:
By overlooking the simple but valuable process of goal setting even the best of managers miss out on important opportunities. Learn how to establish realistic goals and commit to maintaining and reviewing them, and you too can plan for and achieve success.
Meetings are a time consuming aspect of managers' responsibilities. Make your meetings truly beneficial by being prepared. Learn what factors are important when planning a meeting; how to create a useful agenda; the characteristics of an effective facilitator; and common pitfalls that you can avoid.View Product
How can you motivate your employees? Motivation is an art, dependent on the understanding of human behavior. Here we provide a comprehensive understanding of motivational elements that will help you become a more effective leader of others in the work place. Take advantage of this valuable information!View Product
Managers frequently ask, "How can I get what I really desire, yet maintain a friendly relationship with the other side?" Negotiations are tricky business and too frequently, we end up with sub par results. Here we teach you the five approaches to negotiating, and their strengths and weaknesses; guidelines for effective collaborative negotiating; and 12 things you must do in order to facilitate this process.View Product
REVIEWS THAT WORK:
A task feared by employers and employees alike, performance evaluations can be invaluable tools if handled properly. This step-by-step process helps managers make the most of evaluations by focusing on the key aspects of the process including strategies to help control employee problems.
WHEN SOME GOOD IDEAS ARE NEEDED FAST! Brainstorm, rainstorm, what's the difference? Both yield a large quantity of necessary elements! Learn that quantity over results generates quality when you brainstorm. Learn the necessity of free expression in a brainstorming session.
INTRODUCTION TO PROJECT MANAGEMENT
(3 Articles Bundled):
Introduce yourself to the methods and tools that can help you handle changes in project plans. We cover the details of project management; its strengths and weaknesses; the role of the manager, the team, and the organization. This information is crucial in the planning of any sort of project!
The responsibilities of a project manager can be daunting to say the least. A project’s objectives and outcome are often complex, requiring the use of many different resources over its life span. Here is a detailed assessment of how you should carry out this leadership role to the best of your abilities.View Product
How important is your telephone? Although you might consider telephone skills mundane, they are an essential tool that mirrors your organization's image. Follow this guide to assess what materials you need, the appropriate training, and how you can ensure proper telephone coverage.View Product
CHOOSEING A TEAM LEADER:
Teamwork among employees is hard to achieve, but with the right interpersonal skills, a middle manager can assemble and lead a team through the toughest of challenges. Who must the team leader recognize to maintain that balance?
Dealing with Dreaded Deadlines:
No one feels good about procrastinating, yet everyone procrastinates about something sometime. Learn how to recognize behavior patterns that lead you to waste time, and discover ways to break these patterns leading you to satisfaction, self-esteem, and success.
THE GOSPEL OF TIME - ON THE TAMING OF TIME:
Learn the do's and don'ts of managing time within the office which could translate to increased productivity, less stress, and added hours of leisure time. Read 16 ways to utilize your time more productively. helps managers overcome problems and build strategies against time robbers.
ADULTS IN THE CLASSROOM:
Who says that just because you're an adult you know how to behave in the classroom? Adults have the same pressures to succeed, overcome poor performance, or simply to continue integrating new information as do youngsters. Discover new ways of handling the adult student.
Lectures, which are associated with boredom and child-like treatment, cower in comparison to group discussions. Use active learning and reciprocation to stimulate participants' interest and enjoyment. Learn how to facilitate this type of involvement with these guidelines and develop a more effective training format group discussion.View Product
Plan your presentation notes!
Preparation will make all the difference in the world, but first you need to know how. Here's your chance to learn about the different types of deliveries, how to prepare your notes depending on the content of the presentation, and other planning strategies. These will make the difference between an average and a wonderful presentation.
Learn the tools necessary to turn participant feedback into a source of information for improving instruction rather than evaluating the instructor. A series of questions with carefully worked out explanations help you, the instructor, better utilize participant feedback.View Product
Do you simply create an outline before a presentation? This approach creates enormous room for slip-ups! Bad notes can have the same result. Here we teach you how to create solid delivery notes that will prepare you for a flawless presentation.View Product
How to use the techniques of case study and critical incidents effectively: Discover ways to introduce realism into a training session. Move from the abstract to the tangible and enrich your sessions. Gain knowledge of powerful training tools such as the case study technique or the critical incident technique to learn the art of group discussion.View Product
Presents techniques for sharpening communication skills by focusing on a one-on-one presentor/audience relationship. Also addresses the factors of audience ego and subjectivity.View Product