About This Product

Recommended for: Trainers, Human Resources, Personnel, facilitators, educators and other professional presenters in need of a comprehensive solution for their audience to learn on the topic of customer service and sales. A perfect package of high quality materials to augment their knowledge.

This package contains 2 products bundled together for 12% less:

Purchased Individually at total of: $314.90

Buy Now: $277.11   You Save: $37.79

Assertiveness (Modern) PowerPoint Presentation Content - 140 slides: Includes slides on understanding the basics of effective customer service, knowing customer wants and expectations, the 4 steps to super service, 10+ slides on what to say and addressing excuses, 10+ slides on implementing a program and examining behaviors, 7 practical steps to customer service, slides on performance standards and quality, looking to the future, Q& A's, 5 slides on increasing customer satisfaction, the top ten customer complaints, the five most common customer requests, 4 steps to super service, how to's and more.

(single purchase price $159.95)

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Sales (Modern) PowerPoint Presentation Content - 130 slides: Includes slides on analyzing your product/service, 6 value added techniques, gaining the competitive advantage, 6 ways for overcoming objections, how to sell features-benefits-solutions, reading your customer's signals, handling indecisive clients, closing the sale, how-to's and much more.

(single purchase price $154.95)

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Participant Handouts Included

You recieve a copy of our participant handout matching each presentation, which is an additional   value of $20.00. These participant handouts are identical to the PowerPoint Presentation Content except that the content has been eliminated. Never simply show your presentation. Allow participants to take notes while listening to you,  fostering greater interest and retention. Our PowerPoint Participant handouts saves any presentor valuable time in having to prepare the handout themselves.

Once purchased you may edit, add and include your logo!

You may insert your PowerPoint material/s into our presentation along with your logo. You also may add or delete, edit, or re-order our content so long as you keep our ReadySetPresent logo visible on all slide masters, notes and handout pages. FAQ

Copyright & Liability

By purchasing this product I agree to the copyright & liability below:

Products are electronically transferred upon your acceptance to abide by the terms and conditions of the license and usage policies as described above. This material is for a single user and may be presented to others, provided the slide masters, copyright, Logo, and other proprietary notices must also be kept intact. This product may not be re-sold, distributed electronically, reproduced electronically, stored in a database or retrieval system, except by written permission from the publisher. Any infraction or infringement will be prosecuted to the full extent of the law. (FAQ)

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