About This Product
Customer Service PowerPoint Presentation Content: 117 slides
Knowing what your customer wants and needs is the
number one factor to excellent customer service. Only by improving
one's customer service can your business develop. Customer Service
PowerPoint Presentation Content slides include topics such as:
understanding the basics of effective customer service,
knowing customer wants and expectations, the 4 steps to super
service, 10+ slides on what to say and addressing excuses, 10+
slides on implementing a program and examining behaviors, 7 practical
steps to customer service, 30 slides on performance standards
and quality, looking to the future, Q& A's, 5 slides on increasing
customer satisfaction, the top ten customer complaints, the five
most common customer requests, 4 steps to super service, how to's
and more. Slides can easily be tailored to your specific
needs, use them with an LCD projector, make handouts, and/or create
overheads. Each slide includes slide transitions, clipart and
animation. Royalty Free - Use Them Over and Over Again.
Once purchased, download instructions will be sent to you via
email. (PC and MAC Compatible).
Product above is available with a participant handout
that helps guide participants to actively follow your presentation.
These participant handouts are identical to the PowerPoint Presentation
Content except that the content has been eliminated. Never simply
show your presentation, but allow participants to write while
listening to you thus fostering greater retention and interest.
Our PowerPoint Participant handouts saves any presentor
valuable time having to prepare the handout themselves.
Facilitators are also encouraged to print out the PowerPoint Presentation
Content after the presentation for each participant to have their
individual notes and the complete content for reference. The Customer
Service PowerPoint Presentation Content Participant Handout can
be purchased separately for $9.95. Click here
NOTE: All A.E.
Schwartz & Associates PowerPoint Presentation Content, Handouts
and Quotes products are compatible. This means they have been
developed as a series. Purchase any and all of our PowerPoint
Presentation Content and use all or a portion of each in any combination
for all your presentation needs.
Bullets & Fonts
All Ready Set Present PowerPoint Content, Quotes
and Handout Presentations use standard fonts. If your computer
does not currently have these fonts installed, we have included
a font file to ensure your presentation works properly.
When ordering, if you need an extraction
program to unzip the file please visit one of these sites below.
These programs all have free trials that can be used to unzip our
files. Make sure you have your pop-up blockers disabled.
Winzip - http://download.winzip.com/winzip120.exe
Winrar - http://www.rarlab.com/rar/wrar380.exe
Some slides get distorted during
conversion from PowerPoint to video. The quality of the
video does not represent the actual PowerPoint file that
you will receive upon purchase.
Keywords: client, clientele, consumer, habitué, patron, prospect,
purchaser, regular shopper
Once purchased you may edit, add and include your logo!
You may insert your PowerPoint material/s into our presentation along with your logo. You also may add or delete, edit, or re-order our content. FAQ
Copyright & Liability
By purchasing this product I agree to
the copyright & liability below:
Products electronically transferred are your acceptance to the terms and conditions of the license and usage as described. This material is for a single user who may present this material provided they do not alter and keep all copyright and other proprietary notices intact (more...). This product may not be re-sold, distributed, stored in a database or retrieval system, downloaded, except by written permission from the publisher. Any infraction or infringement will be prosecuted to the full extent of the law.