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About This Product

How important is your telephone? Although you might consider telephone skills mundane, they are an essential tool that mirrors your organization’s image. Follow this guide to assess what materials you need, the appropriate training, and how you can ensure proper telephone coverage.

Articles are reproducible for a $1.00 royalty fee per copy. You can purchase all additional royalty copies by setting up a Corporate Account through ReadySetPresent.com. Once purchased, download instructions will be sent to you via email. (PC and MAC Compatible).

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Products electronically transferred are your acceptance to the terms and conditions of the license and usage as described. This material is for a single user who may present this material provided they do not alter and keep all copyright and other proprietary notices intact. This product may not be altered, re-sold, distributed, reproduced, stored in a database or retrieval system, downloaded, except by written permission from the publisher. Any infraction or infringement will be prosecuted to the full extent of the law.

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