Terms of Service for Credit Card Purchases:

The term "credit card holder" as used in these terms and conditions is defined as the person or entity in whose name the credit card was issued by the bank or financial institution that appears on the credit card. When you complete a purchase online using a credit card for payment, you agree to the following terms and conditions:

• You are the credit card holder, a representative of the credit card holder or the credit card holder is aware you are making the purchase and has authorized you in advance to make the purchase using their credit card.
• If you are not the credit card holder, you agree to notify the credit card holder of the purchase before making the purchase, and you guarantee to ReadySetPresent that you have made the credit card holder aware of the purchase in advance.
• If you have a problem with your purchase, you will contact ReadySetPresent to allow us to resolve the problem before contacting either the financial institution that issued the credit card or the credit card company.

Refund Terms

• You must notify ReadySetPresent of your request within 24 hours of successful downloading.
• ReadySetPresent will issue a credit or refund within 3-5 business days of an approved request or cancellation.
• ReadySetPresent will charge back the total amount of this approved cancellation within 3-5 business days minus a $25.00 transaction fee.
• ReadySetPresent will not provide refunds beyond 3 business days after your purchase date.

Credit Card Chargebacks

ReadySetPresent is proud to say that we have never once had a customer rightfully chargeback a purchase made online. All requests to negate charges are investigated by our technical and legal departments. Request a credit card refund.

Contacting ReadySetPresent

You may contact ReadySetPresent for customer support or service, or if you have difficulty with any of our services, by emailing us at refund@readysetpresent.com or by postal mail to:

ReadySetPresent
P.O. Box 79228
Waverley, MA 02479-0228

ReadySetPresent reserves the right to modify this Refund Policy at its discretion, or against any customer it believes is abusing this policy. Any such revision or change will be binding and effective immediately after posting of the revised Refund Policy on this Web site. You agree to periodically review our Web sites, including the current version of our Refund Policy. Our refund policy is made available on our Web site. It is your obligation to review our refund policy for any such revisions.